Our Mission
OSCA's mission is to provide a governing body that will provide guidance, support, and education to our business partners as well as provide recommendations and education to perspective agency clients in both the local and national marketplace.
In pursuing this goal we pledge to remain of high integrity and professionalism at all times; build long term rewarding relationships; and to act in the best interest of our membership in pursuing the highest standards of communication and good faith.
Consistent with this mission, OSCA will support and recognize high achievers in the areas of performance, innovation and service; and recognize businesses in their willingness to preserve and nurture the continuing vitality, success and recognition for the Collection Agency industry.
Why become a member?
Legislative
OSCA is recognized by the Ontario Ministry of Government Services – Consumer Protection Branch as an authority on the collection industry. OSCA is relied upon to provide feedback on proposed legislation to the Ministry and its membership. In addition, OSCA provides updates on potential changes to legislation across Canada that may impact the industry or its creditors.
OSCA has been instrumental in creating positive impact, on behalf of our industry, including:
- Investing over $20,000 on behalf of its membership to argue that our services were GST applicable to clients within the Financial Services industries. OSCA was successful in this action, which has benefited all agencies Canada through its direct outcome and legal precedence.
- Successfully lobbying the Ministry to re-institute Remembrance Day and Easter Monday as collection days in Ontario
- The ongoing process of attempting to receive an exemption through the CRTC to remove collection agencies from recent CRTC legislation surrounding ADAD.
Recognition
Clients across industries and across the country recognize OSCA members as reputable organizations that adhere to an industry code of ethics.
Events
OSCA presents an annual AGM for its members, coordinating a two day session of meetings on topics that affect our industry. It also presents an excellent opportunity networking with their peers.
Vendors attending these events bring forward the latest in technology and process developments in our industry. Motivational and human resource specialists bring ideas on employee acquisition and retention strategies that will help all organizations.
WHY JOIN?
